Zenith

Product Safety

Product Safety Reporting

Effective date: [DATE] · Last updated: [DATE]

Your safety is our priority. If you experience or notice a problem with a Zenith product, please tell us so we can act on it.

If you are experiencing a medical emergency, contact the relevant UAE emergency service immediately.

01

When to report

Contact us to report any of the following:

  • an adverse reaction;
  • a damaged product;
  • suspected contamination;
  • incorrect labelling; or
  • another product safety concern.
02

How to reach us

Safety email:[SAFETY EMAIL]
Telephone:[UAE TELEPHONE]
03

What to include

Please include the following details so we can investigate quickly:

  • the product name;
  • the batch number;
  • the expiry date;
  • your order number; and
  • details of what occurred.
04

Seek medical care first

Seek immediate medical attention where required. Reporting an event to Zenith does not replace medical care.

Report a concern

Email [SAFETY EMAIL] or call [UAE TELEPHONE].

Contact Us

Report a product safety concern

Submit the details below and our quality team will investigate. All reports are logged and tracked.

Reporting an event to Zenith does not replace medical care. In an emergency, contact the relevant UAE emergency service immediately.